Shipping policy
Where we ship
We currently ship to addresses within the United States.
Shipping cost
A flat rate of $5.99 USD per order, shown at checkout.
Production and delivery times
Every portrait is custom made for your pet. Our team gets to work on your order right away.
- Created & printed: 5–7 days after your order.
- Delivered: typically 15–20 days after your order.
These are estimates, not guarantees. Carrier delays and weather can occasionally add time.
How it arrives
Your portrait is printed on cotton canvas and ships unframed, rolled in a protective tube, ready for you to frame with a mat.
Tracking
Once your order ships, you'll receive an email with your tracking number so you can follow it to your door.
Address accuracy
Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address that was entered at checkout.
Questions about your shipment? Reach us through our contact form.